FAQs

For most clients, results typically last three to four months, though this varies with your skin, muscle activity and lifestyle. During your consultation, Lana will talk you through what to expect for your individual treatment plan — and how regular, considered maintenance can help results feel consistent over time.

We recommend avoiding strenuous exercise, alcohol, saunas and lying flat for the first few hours after treatment, and not rubbing or massaging the treated area for 24 hours. You'll leave your appointment with clear, personalised aftercare guidance — and you're always welcome to get in touch if anything feels uncertain.

Most clients experience little more than slight redness or minor swelling at the injection site, which usually settles within a day or two. Occasionally, mild bruising or a temporary headache can occur. As a registered nurse, Lana will discuss all possible effects with you during your consultation, so you can make an informed and unhurried decision. All prescription-only treatments are provided following a face-to-face consultation.

Not at the moment, but if we receive enough requests, we are likely to add it in the future.

For optimal results, we recommend getting a facial treatment every 4 to 6 weeks. However, this depends on your skin type and specific skincare needs.

We offer three types of facials:

• Full Facial (60 minutes): A comprehensive treatment including deep cleansing, exfoliation, and a mask.

• Facial Care & Massage (40 minutes): Combines a light facial with a relaxing massage.

• Facial & Neck Massage (30 minutes): A quicker treatment focusing on facial rejuvenation and neck relaxation.

This treatment uses a prescription-only injectable, administered after a face-to-face consultation, to gently relax tight muscles across the shoulders and neck. It can ease persistent tension, soften the appearance of the area and bring a sense of lightness — with results developing gradually over the following two weeks.

We require full payment at the time of booking to secure your appointment.

You may cancel or reschedule your appointment up to 24 hours before the scheduled time. Late cancellations (within 12 hours) or no-shows will be charged the full amount of the service.

Refunds are not provided for completed services. However, if you experience an issue, please contact us within 24 hours and we will address your concerns.

Before your massage:

• Stay hydrated.

• Wear loose, comfortable clothing.

• Inform your therapist of any medical conditions, injuries, or areas of tension.

• Avoid eating a heavy meal right before your appointment.

After a massage or facial, we recommend:

• Drink plenty of water to stay hydrated.

• Avoid strenuous activities for a few hours.

• Follow any aftercare instructions provided by your therapist.

• Avoid direct sunlight or harsh skincare products for at least 24 hours after a facial.